Shipping & Returns.

Shipping.

    We aim to process and ship all orders within 1-3 working days of receipt. 

        All orders are shipped by Royal Mail's Tracked 48 service in the UK and by their International Standard Class for overseas deliveries. Once the order has been processed please allow 1-3 days for delivery in the UK, 3-5 days to Europe and 5-7 days to the Rest of the World.

            We have tried to ensure all postage rates are reasonable in comparison to the price of the shirts themselves and to ensure nothing gets lost along the way.

            UK 

            Small Parcel - £2.80 - Free for all orders over £60 

            Large Parcel - £3.50 - Free for all orders over £60 

            Europe (inc. Russia)

            Small Parcel - £4.20 / €4,85 - Free for all orders over £80 / €92,50 

            Medium Parcel - £5.20 / €6,00 - Free for all orders over £80 / €92,50

            Large Parcel - £10.00 / €11,60 - Free for all orders over £80 / €92,50

            United States

            Small Parcel - £5.85 / $6.75

            Medium Parcel - £8.30 / $9.60

            Large Parcel - £20.00 / $23.10

            Canada, Central America, South America, Africa & Asia

            Small Parcel - £5.70

            Medium Parcel - £8.00

            Large Parcel - £20.00

            Australia, New Zealand & South Pacific

            Small Parcel - £6.80

            Medium Parcel - £9.85

            Large Parcel - £20.00

            Returns.

            If you require a refund or an exchange for any reason please indicate your new preference on the invoice received with your order and send it back to us, along with your unwanted items, within 28 days of receipt. All returns should be sent to:

            Returns @ Flood Clothing Co.
            Blue Door - Wellington House
            Pollard Street East
            Manchester
            M40 7FS
            United Kingdom

            All exchanges will be processed within 3 days of receipt. New items will be sent back to you FOC using the same delivery method used to ship the original order.

            All refunds will be processed within 5 working days of receipt. It will then take a further 5-10 business days for the money to reach your original payment account depending on how long it takes the funds to clear through the bank. Delivery charges are strictly non-refundable for all orders that have been fulfilled.

            Please ensure all items are returned in the same condition as they were received. We reserve the right to refuse a full refund if the condition of the item is deemed to be unsatisfactory upon receipt. 

            Please obtain and retain proof of shipping for all items that are sent back in case of any problems with the delivery, or in case of damage to the items in transit.

            If you have any other enquiries please fill in the form on our Contact page and we'll get back to you as soon as possible.

             

            ** Please note that the above Terms & Conditions only apply to products purchased through the Flood Clothing Co. website, Facebook or Instagram shops. They do not apply to any bespoke apparel purchases.