Shipping & Returns.
I have tried to ensure all postage rates are reasonable in comparison to the price of the shirts themselves. For simplicity I have created a standard shipping rate depending on whereabouts in the world that you live. These are:
UK - £1.50 (Free for all orders over £40)
Europe (inc. Russia) - £3.00
North America, South America, Africa & Asia - £5.50
Oceania - £6.00
I have strived to ensure that all our packaging is 100% recyclable.
If you require a refund or an exchange for any reason please indicate your new preference on the invoice received with your order and send it back to me, along with your unwanted items, within 28 days of receipt. All returns should be sent to:
Returns @ Flood Clothing Co.
37 Renolds House
All exchanges will be processed within 3 days of receipt. New items will be sent back to you FOC using the same delivery method used to ship the original order.
All refunds will be processed within 5 working days of receipt. It will then take a further 5-10 business days for the money to reach your original payment account depending on how long it takes the funds to clear through the bank. Delivery charges are strictly non-refundable for all orders that have been fulfilled.
Please ensure all items are returned in the same condition as they were received. I reserve the right to refuse a full refund if the condition of the item is deemed to be unsatisfactory upon receipt.
Please obtain and retain proof of shipping for all items that are sent back in case of any problems with the delivery, or in case of damage to the items in transit.
If you have any other enquiries please fill in the form on our Contact page and I'll get back to you as soon as possible.